Privacy Policy

Effective Date: 10 October 2025

At wenoluxora.world, we are committed to protecting your personal information, in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, process, store, and safeguard your personal data when you interact with our platform, website, or financial education services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Full name, email address, phone number, and other details you provide when registering, filling out forms, or contacting us.
  • Financial Information: Data required for identity verification or compliance purposes, such as identification documents or proof of address, in line with ASIC requirements.
  • Browsing Data: Information about your interactions with our website, including IP address, browser type, device used, and pages visited.
  • Cookies and Similar Technologies: Data collected via cookies to enhance your experience and analyse platform performance. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our financial education services, tailored to your needs.
  • Comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
  • Communicate with you about your inquiries, educational resources, or support requests.
  • Send you promotional information, such as newsletters on financial tools, only with your prior consent.
  • Analyse platform usage to enhance functionality and personalise your experience.

3. Legal Basis for Processing

We process your personal information based on:

  • Your explicit consent, where required (e.g., for promotional communications).
  • The performance of a contract with you (e.g., to provide access to educational tools).
  • Legal obligations, such as those imposed by ASIC in Australia.
  • Legitimate interests, such as improving our services or preventing fraud, while respecting your rights.

4. Sharing Your Information

We may share your personal information with:

  • Regulatory authorities, such as ASIC, to meet legal requirements.
  • Third-party service providers (e.g., payment processors or IT services) that assist us in delivering services, under strict confidentiality agreements.
  • Law enforcement or government bodies, if required by law or to protect our legal rights.

We do not sell or transfer your personal information to third parties for marketing purposes.

5. Data Security

We implement advanced technical and organisational measures, such as encryption and access controls, to protect your data from unauthorised access, loss, or theft. While we take all reasonable precautions, no system is entirely risk-free.

6. Your Rights

Under the Privacy Act 1988 and the APPs, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, unless legal obligations prevent it.
  • Object to or restrict processing of your data in certain cases.
  • Withdraw your consent for data processing, where applicable.

To exercise these rights, contact us at info@wenoluxora.world.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Australian laws. For example, we may keep financial records for seven years to comply with tax regulations.

8. International Data Transfers

Your personal information may be transferred to countries outside Australia where our service providers operate. We ensure these transfers comply with the Privacy Act 1988 and that appropriate safeguards are in place to protect your information.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date. We recommend reviewing it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, contact us at:

Email: info@wenoluxora.world
Phone: +61 2 8912 3229
Address: Level 5, 100 Market Street, Sydney, NSW 2000, Australia